Shipping policy

Last updated: October 19, 2026

This Shipping Policy explains how and when Venza Socks ships your order. If you have a question that is not answered here, email us at info@venzasocks.com. We reply 24 hours a day, 7 days a week.

1. Shipping rates

United States: free Standard shipping on every order, with no minimum spend.
Rest of the world: a flat rate of $10 USD per order.

The shipping cost for your order is shown at checkout before you pay.

2. Processing time

We dispatch orders within 1-2 business days of purchase. Business days are Monday to Friday, not including US public holidays. Orders placed on a weekend or holiday are processed on the next business day.

3. Delivery time

United States: delivery usually takes 2-3 business days after dispatch.
International: delivery time depends on the destination country and on customs clearance, so it varies from order to order. Your tracking link shows the latest status.

Delivery times are estimates from the carrier and are not guaranteed. Delays caused by the carrier, customs, weather or other events outside our control can happen, especially around holidays.

4. Order tracking

When your order ships, we email you a shipping confirmation with a tracking number. If you have not received it within 2 business days of your order, check your spam folder or email us and we will send it again.

5. Customs, duties and taxes (international orders)

International orders may be charged import duties, taxes or customs fees by the destination country. These charges are set by your country's customs office, are not included in our prices or shipping rate, and are paid by the customer. We cannot predict or control them, so please check with your local customs office if you are unsure.

6. Shipping address

Please check your shipping address before you pay. If you notice a mistake, email us straight away with your order number. We can change the address only if the order has not shipped yet. We are not responsible for orders sent to an incorrect address entered at checkout.

7. Lost, late or damaged parcels

If your tracking has not moved for several days, your parcel shows as delivered but you cannot find it, or it arrives damaged, email us with your order number (and photos for damage). We will contact the carrier and help you resolve it. For returns and exchanges, see our Refund Policy.